In order to reserve a spot on our training schedule, a non-refundable deposit of 50% of the program fee is required in advance. The remaining balance is due at the start of the program and may be paid by cash, check, credit card or Zelle.

For Board & Train program clients, $700 of the initial fee is non-refundable. The remainder of the fee is refundable up until 30 days prior to your dog's drop-off date. If you cancel your Board & Train program within 15-30 days prior to the drop-off date, 50% of the remaining fee will be refundable. If you cancel within 14 days prior to the drop-off date, no refunds will be given.

All training packages and sessions are non-refundable and non-transferable.